Marviene W. Fulton's CV

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Expected, May 2023

Master of Arts, Psychology
Cognitive Focus
University of North Carolina, Charlotte, NC

May 2021

Bachelor of Science, Psychology
University of North Carolina, Charlotte, NC
Summa Cum Laude

May 2021

Bachelor of Arts, Anthropology
University of North Carolina, Charlotte, NC
Summa Cum Laude

Expected, May 2022

Essentials of Teaching and Learning Certificate
University of North Carolina, Charlotte, NC

Essentials of Learning Technologies Certificate
University of North Carolina, Charlotte, NC

Dec 2021

Online Teaching Foundations Certificate
University of North Carolina, Charlotte, NC

Aug 2019 - Current

Graduate Research Assistant
Cognitive Psychology, Dr. Galati’s Lab
University of North Carolina, Charlotte, NC

  • Acted as an undergraduate research assistant from Aug 2019 to May 2021
  • Participated in the lab as a graduate research assistant from July 2021 until graduation
  • Certified with CITI for Social & Behavior Research IRB
  • Coordinated recruitment and managed participant records for the “Research Practices in Psychology” study which aims to develop an assessment instrument of students’ understanding of open and transparent research
  • Transcribed participant conversations for a research project investigating interpersonal coordination
  • Created a video presentation for the Undergraduate Research Conference at UNCC, which won an Oral Presentation award
  • Prepared an independent research project investigating mindfulness, empathy, and prosocial behavior

Aug 2019 - Dec 2020

Undergraduate Research Assistant 
I/O Psychology, Dr. McGonagle’s Lab
University of North Carolina, Charlotte, NC

  • Conducted research examining the three-way interaction of sense of control, autonomy, and mindfulness on engagement for poster presentations and future submission to a peer-reviewed journal
  • Presented a poster at the APA/NIOSH Work, Stress, and Health conference in Philadelphia in 2019
  • Presented a poster at the State of North Carolina Undergraduate Research & Creativity Symposium at Duke University in 2019

Jan 2021 - May 2021

Communication Consultant
University of North Carolina, Charlotte, NC

Supported student learning in Research Methods II for communication and writing as a semester-long temporary contractor

  • Collaborated/Communicated with faculty and diverse peers
  • Provided individual and group consultations to discuss works in progress
  • Consulted on idea development and the revision process for writing assignments
  • Assisted professor during synchronous classes by facilitating discussion in break out rooms
  • Gave a synchronous lesson on using the APA Databases PsycINFO and PsycTESTS
  • Created two video lessons, one on collaborative research tools and one on Zotero’s citation management

Dec 2012 - Jan 2019

Independent Contractor
Conversion and Search Engine Optimization Consultant, NC

Made clients happy by providing skill building workshops and using proven on-page website ranking signals and visitor analytics to increase visibility, web traffic, and conversions to help businesses do better, measurably

  • Trained business owners on a variety of topics, including WordPress administration and how to use analytics for data-driven decision-making
  • Provided auditing, optimization, and content services for business websites
  • Set up analytics, heatmaps, and other recording tools to capture visitor behavior
  • Re-designed websites using search and conversion rate optimization data

Oct 2000 - Dec 2007

Technical Writer & Trainer
Verizon Data Services, Thousand Oaks, CA

Trained employees nationally and launched new customer offerings based on new technologies in support of the Provisioning and Maintenance departments

  • Designed curriculums and trained call centers across the US
  • Authored methods & procedures, job aids, information flashes, inter-department interface agreements, and training materials
  • Participated in large cross-functional international teams and ran sub meetings, such as: Project Deployment Teams, System Requirement Gathering Sessions, and Business Requirement Document Sessions
  • Ensured department's interests were represented and they acquired technical and analytical support during the new product launch planning process by providing timely recommendations and requirements for systems and interdepartmental agreements
  • Assured smooth ongoing support post-launch of the product
  • Project managed customer Network Interface Device (NID) upgrades
  • System Administrator for the trouble ticketing and monitoring systems. Heavily involved in User Acceptance Systems Testing

Dec 2020 - Oct 2021

Social Justice Club Co-President
UNC, Charlotte, NC
Acted as the original founding student member of Psi Chi's open membership Social Justice Club

  • Recruited a Co-President, Marketing Chair, and Secretary
  • Organized board tasks and facilitated board communication
  • Planned and participated in group activities to explore and discuss social justice
  • Planned and organized a Bystander Intervention Workshop
  • Designed the club’s logo and profile icons
  • Established and developed a solid social media presence
  • Created a system to take applications for next year’s board

Sept 2020 - May 2021

Psychology Peer Advisor
University of North Carolina, Charlotte, NC

Positive and proactive representative of the Psychology Department and University

  • Assist Psychology students with class schedules, tutoring, and policies
  • Connect students to the appropriate university resources to address their issues
  • Participate in and facilitate university and departmental projects and programs
  • Created two videos to assist students with finding textbooks and searching for classes to fulfill requirements

Aug 2020 - May 2021

Psi Chi Marketing Chair 
UNC, Charlotte, NC
Acted as a board member

  • Assisted in planning community outreach projects
  • Created and posted material on various social platforms
  • Responded to messages to social profiles and comments to posts
  • Crafted and distribute emails to members and perspective members
  • Hosted guests for livestreamed lectures on YouTube

2016 - 2021

Charlotte Mecklenburg School System Volunteer
Charlotte, NC

  • Acted as a test proctor for benchmark exams in 2016
  • Assisted library with end of year inventory for 2019
  • Chaperoned many field trips over the last several years

2009 - 2014

Junipero Serra Elementary Reading Tutor and Grant Writer
Ventura, CA

  • Wrote seven grants that were approved for English Language Arts book sets which support the Core Curriculum
  • Wrote a grant and curriculum for a 2nd grade rocket science project in 2013; approved grant financed extensive hands-on learning experiences
  • Served as reading tutor for below-level readers in 1st & 4th grade in 2013 & 2014; brought students up to their grade level

April 2021

Undergraduate Research Conference Outstanding Presentation

  • Was for a 10 minute video created for my research team's work regarding verbal alignment between participant pairs during a goal oriented task

April 2021

Nominated for Outstanding Communication Consultant

April 2021

UNC Charlotte Psychology Student of Distinction in Academics

  • Was one of 27 students awarded out of 1,250 students

Jan 2021

Nominated for Who's Who Among Students at UNC Charlotte

Dec 2019

Nominated for Who's Who Among Students at UNC Charlotte

April 2019

UNC Charlotte Psychology Student of Distinction in Academics

March 2001 - Oct 2007

Many Verizon Recognition & Awards, including:

  • Innovative Process Improvement for Transparent LAN Service
  • Verizon Excellence Award
  • Verizon Excellence Award for Business Unit
  • Many group Product Deployment Team recognitions and awards

MS Word

MS Excel

MS Powerpoint

MS Visio Flowcharts

MS OneNote

MS Outlook

Google Docs

Google Spreadsheets

Google Slides

Google Forms

Google Tag Manager

Google Analytics

IBM SPSS

Camtasia Studio

Canvas for Teachers

HTML

Web Design & Administration

A/B Testing Tools

Phi Kappa Phi Honor Society
Most selective invitation-only all-discipline honor society.
Membership requires a GPA in the top 10% of the class

Psi Chi, the International Honor Society in Psychology
Marketing Chair, 2020-2021
Membership Requires a GPA of 3.5 or higher